Question 1

How much does it cost to post an ad?

Accepted Answer

Every ad is free and stays live for 14 days. Upgrade to Pro NiagaTani for 60- or 90-day expiry, featured placement and analytics.

Question 2

Do I need an account to browse?

Accepted Answer

No — browsing is open to everyone. You only need an account to post an ad, chat with sellers or save searches.

Question 3

How do I register an account?

Accepted Answer

Public sign-up is currently invite-only. Contact us at hello@niagatani.my and our team will create an account for you within 1 working day.

Question 4

What can I sell on NiagaTani?

Accepted Answer

Anything farmers use: tractors, harvesters, drones, IoT sensors, fertilizer, seeds, pesticides, livestock, aquaculture supplies, greenhouses and post-harvest equipment.

Question 5

What is NOT allowed?

Accepted Answer

Firearms, controlled chemicals not registered with DOA, protected wildlife, counterfeit goods, and anything that breaks Malaysian law. See our Terms of Use for the full list.

Question 6

How do I pay a seller?

Accepted Answer

NiagaTani does not process payments — you arrange bank transfer, cash or FPX directly with the seller. Always verify the payment lands in your account before releasing the item.

Question 7

How do I stay safe when meeting a seller?

Accepted Answer

Meet in daylight at a public place or the seller's farm, bring a friend for big-ticket items, and never share OTP codes. Full checklist in the Safety Centre.

Question 8

How do I renew or delete my ad?

Accepted Answer

Go to Dashboard → My Ads. Expired ads can be re-posted with one click, and you can delete any ad at any time.

Question 9

Why can't I see my ad in search results?

Accepted Answer

Ads take up to 5 minutes to index. Also check the ad has not expired and that the category and location filters on the browse page match your listing.

Question 10

How do I report a suspicious listing?

Accepted Answer

Open the listing and tap Report. Our team reviews every report within 24 hours and removes ads that break our rules.

Question 11

Can I use NiagaTani for my agri-business?

Accepted Answer

Yes — the Business tier (RM 99/month) gives you a verified badge, 10× featured slots and analytics. See the Pro NiagaTani page.

Question 12

How do I contact NiagaTani support?

Accepted Answer

Email hello@niagatani.my, WhatsApp +60 3-1234 5678, or use the form on our Contact page. We reply within 1 working day.

Help Centre

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